Common Queries

Frequently Asked Questions

Get the answers you need about our fabrics, certifications, and best practices.

Where is TINTEX located?

Our factory and offices are located in Vila Nova de Cerveira, in the beautiful northern region of Portugal.

What products and services do you provide?

We supply brands and garment manufacturers with premium and smart circular knitted fabrics for the Fashion, Activewear, Loungewear, Underwear segments. We also produce coated fabrics for the Footwear, Bags,  Accessories, Interior Design and Automotive sectors.

What types of fabrics do you manufacture?

We can manufacture all kinds of knitted circular finished fabrics, but our specialty is clean and durable natural-based fabrics, such as (mercerized) cotton, lyocell, modal, linen, hemp, and their blends. From compact Interlocks and heavy Fleeces to light Jerseys and never-out-of-style Piqués, our diverse selection ensures we can meet various client needs and preferences.

What sustainable practices do you follow in your manufacturing process?

We are strongly committed to sustainable and eco-friendly practices. We are a B Corp and certified by ISO 14001, OEKO-TEX® STeP, ZDHC Supplier to Zero Level II, GOTS, OCS, GRS, RCS, as well as a member of the Better Cotton Initiative and a signatory of the Science Based Targets initiative. We’re extensively audited under numerous and rigorous ecological and social industry standards, and publish Sustainability Reports annually.We are very committed to sustainable and eco-friendly practices. TINTEX is ISO 14001 certified, a signatory of the Sustainable Based Targets initiative, is extensively audited in numerous and rigorous industry ecological and social standards, and discloses Sustainability Reports yearly.

We prioritize the use of environmentally conscious materials and efficient machinery, minimize waste during production, and follow strict safety and health directives that guarantee our fabrics are safe to use and responsibly produced.

Additionally, we explore improved processes to reduce our carbon footprint, such as monitoring equipment energy consumption, process automation, solar photovoltaic power generation, the use of biomass as a thermal energy source, wastewater recycling, thermal energy recovery systems, and many others.

How do you ensure fabric quality?

Quality assurance and client satisfaction are our top priorities. We are ISO 9001 certified and implement rigorous testing measures throughout the production process, from the sourcing of raw materials to the final inspection of each fabric roll. Our fabrics are subjected to thorough quality control testing to meet industry standards, and a QC analysis report is issued for each production order.

What is your production capacity?

Our average production capacity is around 7 ton/day, or 140 ton/month. It varies with the structure, weight, composition and colour of the fabrics being produced on any given day.

Do you have a Minimum Order Quantity (MOQ)?

Our absolute MOQ is 50 meters/quality/color. Up to 300 meters/quality/color, a surcharge is applied. MOQs may be greater for some fabrics.

Do you offer any discounts for bulk orders?

Yes, we offer competitive pricing for bulk orders. Please reach out to us to discuss your requirements and receive a quote.

What are your lead times for fabric production and delivery?

While our lead times are about 4 – 6 weeks on average, they may vary depending on the fabric type, quantity and special steps involved in the process. We strive to provide accurate delivery estimates during the order process and ensure timely dispatch and delivery.

Can I order fabric samples before making a bulk purchase?

Absolutely! We encourage everyone to request samples to evaluate the quality, texture and handfeel of the fabrics before placing a bulk order. Feel free to contact us to receive samples free of charge.

Can I get assistance with fabric selection and technical specifications?

Sure! Our experienced team is here to assist you with any questions regarding fabric selection, technical specifications or custom design options. Feel free to contact us for support.

Do you ship internationally?

Yes, we ship our fabrics all over the world. Our international shipping services are reliable and efficient, ensuring your order reaches you in excellent condition and on time.

How can I get in touch with your sales team?

You can reach our sales team via the e-mail address [email protected] or through the form provided on the Contact page. We’re available to address your queries and concerns promptly.

How can I contact you for other matters?

You can e-mail us via [email protected] or call (+351) 251 708 200.
For press-related issues, please send an e-mail to [email protected]

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